Sweat and Glow Sauna
1 Year Warranty
Sweat and Glow Sauna
One (1) Year Limited Warranty
Updated October 19, 2019
WHAT IS COVERED BY THIS WARRANTY?
Sweat and Glow Sauna of New York, New York, warrants the
Sweat and Glow Sauna against defects in materials and workmanship when used normally in accordance with Sweat and Glow Sauna's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Sweat and Glow Sauna's published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications. We will replace any equipment or products that may stop working due to defects caused by normal wear and tear or otherwise due to the normal aging of the Sweat and Glow Sauna device (free of charge), as long as the consumer has followed our user guidelines.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any saunas not bought directly from sweatandglowsauna.com, even if packaged or sold with Sweat & Glow Sauna branded products. Sweat and Glow Sauna is not responsible for damage arising from failure to follow instructions relating to Sweat and Glow Sauna device's use.
This Warranty does not apply: (a) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports, cords or controllers, unless failure has occurred due to a defect in materials or workmanship; (b) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (c) to damage caused by operating the Sweat and Glow Sauna device outside published guidelines; (d) to damage caused by service performed by anyone who is not a representative of Sweat and Glow Sauna; (e) to the Sweat and Glow Sauna device that has been modified to alter functionality or capability without the written permission of Sweat and Glow Sauna (f) a user cannot present proof of purchase from sweatandglowsauna.com.
Before receiving warranty service, Sweat and Glow Sauna or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Sweat and Glow Sauna's procedures for obtaining warranty service.
Following warranty service your replacement item will be sent to you free of charge, subject to applicable product model updates and availability.
Important: Do not attempt to repair the Sweat and Glow Sauna device, the Controller or any other aspect of the sauna. Attempting to repair the sauna product is dangerous and may cause damage that is not covered by this Warranty. Only Sweat and Glow Sauna should perform service on the product.
NO COMMERCIAL USE
All Sweat and Glow Sauna consumer products, are designed and intended only for home use. Sweat and Glow Sauna consumer products are not intended to be used in any commercial or institutional setting or application. These include but are not limited to: commercial gyms, commercial spas, wellness centers, chiropractor offices, physician offices, any other medical facilities, churches, police/fire departments, government agencies, apartment/retirement/condominium communities, hotels, cruise ships, schools or universities
Using any of Sweat and Glow Sauna products in a commercial or institutional setting will void the product's warranty and may open the owner of the property to unnecessary risks.
WHAT WILL SWEAT AND GLOW SAUNA DO IN THE EVENT THE WARRANTY IS BREACHED?
If during the Warranty Period you submit a claim to Sweat and Glow Sauna in accordance with this warranty, Sweat and Glow Sauna will, at its option:
- Replace the Controller
- Replace the Sweat and Glow Sauna device with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability, or
- Exchange The Sweat and Glow Sauna device for a new item.
HOW TO OBTAIN WARRANTY SERVICE?
You must contact Sweat and Glow Sauna via e-mail at firstname.lastname@example.org in order to seek warranty service. A representative will help determine the issue with your product and, if it does follow our guidelines, will inform you how Sweat and Glow Sauna will provide replacements.
*Warranty's are not refundable*
*Please Note the above is applicable for the free 60 day warranty included with every Sweat and Glow Sauna purchase*